FREE
$ 0
- 1 account Includes 1 account - Free forever. + all core platform features + basic support For providers who occasionally need next-generation telehealth tools. Try it out. Simple. Easy setup. No risk.
- 1-to-1 telemedicine Core telemedicine Get all core platform telemedicine features. Free Library programs Free plan programs Get access to free plan Storyline Library templates and programs; clinically validated behavioral assessments, onboarding patients, treatment followup and more. Free data plan Free data plan + 10 GB Bandwidth + 7 days of history
- 100 active patients Includes 100 active patients/month Active patients = the number of unique people that have intereacted with your account over the past month.
PRO
From$79
/MONTHpaid annually- 1 account Includes 1 account + all advanced features + priority support For solo providers. All of the advanced features you need right now, and those you'll need as you expand.
- Unlimited telemedicine Advanced telemedicine tools Includes all advanced features including customized waiting room, patient intake forms, and HD quality video. Unlimited programs Unlimited telehealth automation Get unlimited custom programs in addition to Storyline's Library programs; automated triggers, logic, messaging, and everything else. Get the kitchen sink. PRO data & payments PRO data & payments + Customized payments integration + 10 GB Bandwidth included + 10 GB data storage included + Unlimited search history
- 200+ active patients Includes 200 active patients/month Active patients = the number of unique people that have intereacted with your account over the past month. + $10 each additional 100 Simple pricing that scales. Connect with any number of patients per month without needing to upgrade your account.
TEAM
From$239
/MONTH paid annually- Includes 5 accounts to start 5 accounts included + $19/month/each additional + all Advanced & Team features + Dedicated success team For clinics investing in next-generation telehealth and patient relationships.
- Unlimited account types Roles and permsissions Get multiple customizable account types for admins, clinicians, managers and external evaluators with permissions and controls. Collaboration tools Productivity & collaboration tools + Patient assignment and routing + Team groups & channels + External evaluators + Custom security rules + Work with external partners + Actions and activity logs Team data & payments Team data & payments + Customized payments integration + 50 GB Bandwidth included + 50 GB data storage included + Unlimited search history
- 1,000+ active patients Includes 1,000 active patients/month Active patients = the number of unique people that have intereacted with your account over the past month. + $10 each additional 100 Simple pricing that scales. Connect with any number of patients per month without needing to upgrade your account.
FREE
$ 0
- 1 account Includes 1 account - Free forever. + all core platform features + basic support For providers who occasionally need next-generation telehealth tools. Try it out. Simple. Easy setup. No risk.
- 1-to-1 telemedicine Core telemedicine Get all core platform telemedicine features. Free Library programs Free plan programs Get access to free plan Storyline Library templates and programs; clinically validated behavioral assessments, onboarding patients, treatment followup and more. Free data plan Free data plan + 10 GB Bandwidth + 7 days of history
- 100 active patients Includes 100 active patients/month Active patients = the number of unique people that have intereacted with your account over the past month.
PRO
From$99
PERMONTH- 1 account Includes 1 account + all advanced features + priority support For solo providers. All of the advanced features you need right now, and those you'll need as you expand.
- Unlimited telemedicine Advanced telemedicine tools Includes all advanced features including customized waiting room, patient intake forms, and HD quality video. Unlimited programs Unlimited telehealth automation Get unlimited custom programs in addition to Storyline's Library programs; automated triggers, logic, messaging, and everything else. Get the kitchen sink. PRO data & payments PRO data & payments + Customized payments integration + 10 GB Bandwidth included + 10 GB data storage included + Unlimited search history
- 200+ active patients Includes 200 active patients/month Active patients = the number of unique people that have intereacted with your account over the past month. + $10 each additional 100 Simple pricing that scales. Connect with any number of patients per month without needing to upgrade your account.
TEAM
From$299
PERMONTH- Includes 5 accounts to start 5 accounts included + $19/month/each additional + all Advanced & Team features + Dedicated success team For clinics investing in next-generation telehealth and patient relationships.
- Unlimited account types Roles and permsissions Get multiple customizable account types for admins, clinicians, managers and external evaluators with permissions and controls. Collaboration tools Productivity & collaboration tools + Patient assignment and routing + Team groups & channels + External evaluators + Custom security rules + Work with external partners + Actions and activity logs Team data & payments Team data & payments + Customized payments integration + 50 GB Bandwidth included + 50 GB data storage included + Unlimited search history
- 1,000+ active patients Includes 1,000 active patients/month Active patients = the number of unique people that have intereacted with your account over the past month. + $10 each additional 100 Simple pricing that scales. Connect with any number of patients per month without needing to upgrade your account.
Get a full-feature experience for 10 days, then decide.
Storyline is free to use forever. Simple, easy setup. No risk. No hassles.
Core Platform Features
Included with every Storyline account.
Patient Communication Tools
Easy to use patient messaging, chat, email notifications, invitations and reminders as well as file transfer, emojis and more.
Automated Telehealth Programs
Automated programs increase patient touches and improves quality of care without additional provider time or staff overhead.
Unlimited Live Telemedicine
Unlimited sessions. No downloads. Advanced features like patient check-in forms, chat, history and note taking.
Easy consents and agreements
Built-in e-signatures, agreements and informed consent capture lets you easily capture signatures and consents.
Integrated Payments
Accept payments, subscriptions, or co-pays for access to programs and waiting rooms.
Signed BAA - HIPAA compliance
Execute a Business Associates Agreement (BAA) to keep you HIPAA compliant.
Openstory patient enrollment
Capture new patients and engage existing ones with public self-enrollment tools.
Triggers & Actions
Set automated triggers, notifications and patient routing based on individual responses or actions.
Mobile First
Engage patients on-demand with automated programs via any computer or smart device. Works without the need to download an app.
Hardened Security
Meets HIPPA and GDPR data security and is protected with military-grade encryption in transit and at rest.
Storyline Library
Use clinically validated behavioral tests and assessments to inform decisions and track changes over time.
Advanced Analytics
Track your patients interactions and changes over time to increase productivity and care.
Questions?
Can I get a free trial?
Yes. Every account starts with a free Team account so that you can try all of the features and understand the benefits. Then you can decide which account is best for you.
Is the free plan really free?
Yes! Storyline’s free account is not a trial. It’s 100% free and has no time limit — simple as that.
Why isn’t all of Storyline free?
Storyline is a serious piece of infrastructure with clinicians and researchers relying on us to provide rock-solid reliable service for mission critical telehealth needs. Providing these services while improving and maintaining Storyline costs money, and we want to continue providing the kind of reliable service that our customers depend on.
What’s a session?
A session is counted as any live 1-to-1 or automated interaction initiated or engaged through the platform. It does not include system-generated messages, notifications, or chat.
How does pricing work?
Pricing is based on how individual clinicians and clinics work to allow us to provide the most flexibility and keep prices as low as possible. If you don’t see a plan that fits your needs, please get in touch.
Don’t worry. Our limits are extremely generous and you can always check usage and pricing in your account settings.
What is a user? Who needs an account?
In Storyline, users are for anyone who has access to the software. For Team accounts you can assign roles and permissions, so your front desk can manage and communicate with patients while clinicians are able to deliver care. The result is that we keep the ‘user’ price low, allowing you to use accounts in any way that you want.
Is there a discount for non-profits?
Yes. Let’s talk >
Can I change my plan?
Absolutely! Payments are made monthly (or annually for a discounted price) and you can cancel, upgrade, or downgrade at any time! If you downgrade to the free plan, you'll still have access to all basic functionality and be able to all of your existing data.
It’s time to get more intelligent telehealth.
Increase in team productivity.
of patients would recommend us to their primary care physician.
increase in revenue.